Comparing two task was important and useful to understand why reading the information provided is VERY relevant.

Communication scenario:
Today we discussed scenario on giving information to parents of a new born. Both had congenital malformations – TGA and Oesophageal atresia with fistula.

There was a little difference in the information provided. One – diagnosis was suspect and other – diagnosis was confirmed.

Good attempt and almost meet standard performance.

Learning points:

  • Read ALL the information provided very carefully
  • Ask parents their concern before giving details you have thought of.
  • Keep the description simple. Escalate if Role Player indicates
  • Check for understanding
  • Speak in 30 Sec bites.
  • Use silence effectively by keeping quiet.
  • Be lead by the parent / role player.
  • Summaries effectively.

Practice practice practice.