Comparing two task was important and useful to understand why reading the information provided is VERY relevant.
Communication scenario:
Today we discussed scenario on giving information to parents of a new born. Both had congenital malformations – TGA and Oesophageal atresia with fistula.
There was a little difference in the information provided. One – diagnosis was suspect and other – diagnosis was confirmed.
Good attempt and almost meet standard performance.
Learning points:
- Read ALL the information provided very carefully
- Ask parents their concern before giving details you have thought of.
- Keep the description simple. Escalate if Role Player indicates
- Check for understanding
- Speak in 30 Sec bites.
- Use silence effectively by keeping quiet.
- Be lead by the parent / role player.
- Summaries effectively.
Practice practice practice.
The session was really useful. Helped us understand how important it is to read the task carefully and then compile the whole line of action accordingly
This session really helped in understanding how to tackle the breaking bad news in 2 identically similar scenarios.
The approach when the diagnosis is sure – then as a candidate we can get little more technical while explaining what exactly the pathology is and when the scenarios is about a possible diagnosis, it’s better to approach with differential diagnosis in mind. In both cases most important is to address the parents/RP s concerns.
Many thanks for this session sir. It really helped to understand and improve our approach.