Dear All
Thank you for participating in the session.
In RRR we discussed:
- Meningitis – history points
- Haemophilia – severity assessment
- Genetic counselling
The Communication station scenario was of a 15 year old young person who had taken an overdose of Paracetamol and was refusing treatment. Dr S was in the Hotseat, Dr P a very able Role Player and Dr M with Examiner hat. Dr S made a very good attempt. Dr M gave good feedback and suggested how the interaction could be improved.
There are a number of Learning points:
- Communication is a Dialogue and not Monologue
- Let the RP speak – Golden MINUTE – remember
- Role Players Agenda is more important than Yours
- Get to RP’s agenda but do not forget your Task
- You need to ‘break’ the barrier often put up by RP.
- Try and explore WWHY they are refusing
- No History – does not mean you cannot ask and details at all.
- Empathy, being familiar with their circumstance and possibly been in similar situation ourselves can often break the barrier.
- If you cannot engage RP – you cannot get your task done
- Avoid jargon – get to RP’s level / understanding
- Summary needs to be brief 4-5 sentences max.
- ‘Not to push my agenda’.
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or points I may have missed.
Anil Garg