MRCPCH Clinicals Course: Communication

Dear All

Thank you for participating in the session.

In RRR we discussed:

  • Meningitis – history points
  • Haemophilia – severity assessment
  • Genetic counselling

The Communication station scenario was of a 15 year old young person who had taken an overdose of Paracetamol and was refusing treatment. Dr S was in the Hotseat, Dr P a very able Role Player and Dr M with Examiner hat. Dr S made a very good attempt. Dr M gave good feedback and suggested how the interaction could be improved.

There are a number of Learning points:

  • Communication is a Dialogue and not Monologue
  • Let the RP speak – Golden MINUTE – remember
  • Role Players Agenda is more important than Yours
  • Get to RP’s agenda but do not forget your Task
  • You need to ‘break’ the barrier often put up by RP.
  • Try and explore WWHY they are refusing
  • No History – does not mean you cannot ask and details at all.
  • Empathy, being familiar with their circumstance and possibly been in similar situation ourselves can often break the barrier.
  • If you cannot engage RP – you cannot get your task done
  • Avoid jargon – get to RP’s level / understanding
  • Summary needs to be brief 4-5 sentences max.
  • ‘Not to push my agenda’.

please visit www.mrcpchonline.org to add your comments 

MRCPCH A to Z ~ OnlineFOP TAS AKP CLINICALS – working together to reach your goalwww.mrcpchonline.org

or points I may have missed.

Anil Garg